Welcome to Giano Route! By using our services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

  1. Orders and Payment
    All purchases are available through cash on delivery (COD) only. Payment must be made in full at the time of delivery. We do not accept any other forms of payment.

  2. Product Availability
    We strive to keep all products available as described. However, in rare cases, certain items may be temporarily out of stock or discontinued. We will inform you promptly if this occurs.

  3. Shipping and Delivery
    We aim to deliver your order within the estimated time frame provided at checkout. Delivery times may vary based on location and other factors beyond our control. Any delays will be communicated as soon as possible.

  4. Order Cancellation and Changes
    Orders can be canceled or modified only before dispatch. Once your order is on the way, changes or cancellations cannot be accommodated.

  5. Returns and Refunds
    If you receive a defective or incorrect item, please contact us within 7 days of delivery to arrange for a replacement or refund. Items must be returned in their original condition and packaging. Refunds, if applicable, will be processed after the returned item is received and inspected.

  6. User Responsibilities
    You agree to provide accurate information when placing an order and ensure that someone is available to receive the package at the delivery address.

  7. Limitation of Liability
    Giano Route is not responsible for any indirect or consequential damages arising from the use or inability to use our products. Our liability is limited to the purchase price of the product.

  8. Changes to Terms
    We reserve the right to update or modify these terms at any time. Continued use of our services after changes signifies acceptance of the updated terms.

If you have any questions about terms, please contact us at [email protected].